Warranty:
Qychex warrants all products that we sell.  All items for sale will have a specified warranty displayed with the item.  Qychex Custom Build Products are warrantied to be free from defect and material workmanship.  And all other products that we sell, are covered by a 30-Day Return Policy from Qychex, and then after the 30-Day period, the manufacturer’s warranty will begin. 

 

Qychex Products: The warranty coverage period on all Qychex Products will be specified along with item description.  Qychex, will either repair or replace, at its sole discretion, the defective product.

The customer is responsible for all shipping charges for returning a defective item.  Qychex, will be responsible for return shipping cost. 

 

Return Or Exchange: Any shipping charges that occur as a result of a warranty return or exchange are NOT covered by the warranty and are the responsibility of the customer. 

The warranty does not cover the following:

• Products that Qychex determines in its sole discretion, to be free of any material or workmanship defects or flaws;

• Products evidencing excessive wear, misuse or alteration;

• Products with missing or defaced labels, stickers, or other identifying information;

• Improper care or storage (e.g. water damage, exposure to extreme heat or cold temperatures, unsanitary environment);

• Alterations or customization's;

• Items outside of the covered warranty period

 

Review the following warranty process before initiating warranty claim.

1. Contact Qychex by email at luronelee@yahoo.com to submit your warranty return request and obtain a Return Merchandise Authorization (RMA) number. Include a detailed description of the problem.

Note: Be sure to provide the name from the original order as well as a copy or the receipt from the original order number.

2. An automated email will then be sent to the address indicated on the warranty return request containing further instructions regarding packing, shipping and documentation to include when returning the product as well as an RMA authorization number.

3. Once the return is received and inspected an e-mail will be sent informing you that the return has been approved and processed. If there are any issues with the return, an additional e-mail will be sent notifying you of such.

 

Special Notes:

• Qychex DOES NOT cover return shipping. Any Product that is returned and deemed to be of working condition or was returned without all of the required information, and the customer has not paid for return shipping, may be disposed of or destroyed after 90 days.

  • Any requested information that is not provided in a timely manner could result in delayed processing of your return.

  • When shipping the product for a return:

    • Ensure the product is packed accordingly to avoid being damaged in-transit. Include original packaging. Use proper protective material to ensure package arrives without damage.

    • Ensure some form of shipment tracking is used.

    • It is strongly recommended to insure the shipment for item coverage cost.

    • Qychex is not liable for products that are lost or damaged in-transit.

  • The RMA authorization email will indicate what, if any, other product contents need to be sent in with the returned product.

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RETURN SHIPPING METHOD
Qychex strongly recommends you fully insure your return shipment in case it is lost or damaged in transit. We will not be held responsible and warranty will be voided for any returned items that are lost or damaged during shipping. We also recommend you use a carrier that can provide you with proof of delivery for your protection via a tracking number.  Remember to keep your tracking number.
Any shipment that arrives damaged will be immediately refused, or will be held at our warehouse until customer pays for return shipping or files an insurance claim with carrier. Customer will be responsible for return shipping and handling any claim of an item returned with shipping damage. No exceptions.
Send return product to:
 

Housing 4 Now
522 N Central Ave, #25225

Phoenix, AZ 85004

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Warranty Exclusions:
We do not accept any returns on "Cables", "Batteries", "Special Ordered Product", "Bulk Sales Orders or any "Final Sale Products".  Used/scratched/missing items product will be subjected to a 20% restocking fee.

Any product that is returned and deemed to be of working condition, and the customer has not paid for return shipping after 90 days, Qychex will dispose of or destroy the product as it sees fit.  This also applies to items returned without Proof of Purchase or an RMA Number.  No exceptions.

 

Qychex guarantees a 100% safe shopping experience. We use the same security and encryption technology used by banks, restaurants, and other retailers. We will never share any personal information about you with any third party except when requested by state law.  The encrypted information is sent directly to one of the world’s largest credit card processing companies for authorization. This information cannot be read by unauthorized parties over the Internet and Qychex does not maintain a record of your credit card number.

PRIVACY:
Qychex values your privacy and will keep all information confidential and will never sell or use your information for any other purpose than to deliver your order.

DISCLAIMER:

Liability Wavier Warning: Qychex and its parent agency Housing 4 Now, state that we assume no liability for the use, miss-use and or care of our Lithium Battery Replacements.  All responsibility falls on the battery and or owner of the battery, and the Specific Use, for which the battery will be used for.  There are various Safety Factors that must be complied with when installing lithium batteries.  We all ways recommend that the installation of Lithium Batteries, should only be done by either a Licensed Electrical Professional or a person with advanced educational knowledge of Lithium Batteries.  Meaning, a college graduate in the field of Lithium Batteries, or a person who has attended a Lithium Battery Accredited Educational Course.       

Our products comply with most regulations and codes:

 

1. Safety: CE ROHS UN38.3 Approved, Certification

2. Built-In Battery Management System in all batteries

3. No fire, No Explosion

4. Clean Energy: No Toxic Material Contained
 

To ensure that your Qychex Battery complies with your state or local laws, you should check with them ahead of time, before purchasing. Qychex is not responsible for return shipping or any costs incurred due to any local regulations or restrictions.

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